STAFF TRAINING AND DEVELOPMENT

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The field of personal and professional training has witnessed phenomenal growth in recent times. Trainers are now helping individuals and business organizations of all sizes to realize their business and professional dreams and aspirations. It is now widely acknowledged that training can empower individuals to dramatically improve their work performance, and their ultimate contributions to the organization they represent.

 This is where the training programme comes in! The California Chamber of Commerce conducted a survey of 100 of the most successful small businesses in that State. One of the questions it asked was this: The real key to business success is:

  1. Hard work and perseverance
  2. Fine products and service
  3. Advertising
  4. Knowing the fundamentals of business
  5. Employees

What was the most popular answer? The last one- employees. It suffices to then conclude, that thorough training creates knowledgeable staff, and that in turn creates a well-run business.

Where does Wealth and Riches International come in?

Wealth and Riches International is a business organization that is committed to solving business and financial problems for individuals and corporate organizations. We specialize in information publishing, marketing, training, and consulting services in wealth creation principles, peak performance and business growth strategies.

We run empowerment seminar/training for business and corporate organizations and would like to have our team come to your organization to train, equip and empower your staff in such areas as:

1.   Customer Service Excellence

This training is targeted towards staff that make any form of contact with clients/customers.

The content of the training would include the following:

  • Communication Etiquettes
  • Emotional Intelligence
  • Time Management Skills
  • Telephone Etiquettes
  • Stress Management
  • Relationship Management
  • …and much more

 At the end of this training, participants would have mastered the skills necessary for customer service excellence.

 

2.   Increasing Productivity

 This training is targeted towards top management, middle management, first line managers, senior staff and junior staff.

The training would cover the following:

  • Time and Life Management
  • Six Thinking Hats for Effective Decision Making
  • Effective Planning
  • Goal Setting Techniques
  • 80/20 Rule
  • Effectiveness versus Efficiency
  • …and more

 At the end of this training, participants’ level of productivity would have received a boost.

 

3.   Time and Priority Management

 This training is targeted towards all category of staff from top management to junior staff.

This training would embrace subjects such as:

  • Effective Planning
  • Goal Setting Techniques
  • 80/20 Rule
  • Delegation strategies
  • Effectiveness versus Efficiency
  • …and much more

 At the close of the training, participants would have been equipped for judicious use of time.

 

4.   Teaming for High Performance

This training is targeted towards all category of staff.

The content would include the following:

  • Team management skills
  • Relationship Management
  • Communication Etiquettes
  • Emotional Intelligence
  • Effective teams
  • …and more

 At the end of this training, participants would have gained insight into teaming for high performance.

 

5.   Effective Interpersonal Skill

 This training is cut out for all category of staff.

The content of the training would include the following:

  • Managing your Emotions.
  • Effective communication skills
  • Verbal and non-verbal communication
  • Relationship management

We are indeed looking forward to partnering with you in all your financial and business training and teaching needs. You  can get across to us by clicking here

Thank you